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During Lockdown

Click and collect:
is free at our shop at 92 Hanover Street

For customer & staff safety we are open on a limited basis, these hours may change going forward
See the shop opening hours here
We will be operating a one in one out.
Parking: You can easily park outside the shop, we can even deliver to your car.

Please let us know if you will be bringing your own bag, in the message box

Delivery:
is free for orders over £35 spend
on check out page Choose FREE DELIVERY (for over £35 spend) in the drop down menu

Delivery within Edinburgh only ( within a 3 mile radius of Hanover Street)

Order by: Wednesday 12 noon for delivery Friday/Saturday

Please provide information at the checkout stage in regards to delivery instructions.
In order to protect our staff, we are currently only offering two days delivery and reduce the amount of travel we are doing to reduce our footprint. . 

Once payments are processed, all sales are final.

We will be releasing new products on a weekly basis in our '' Lockdown Offers'' collection. These items are limited so when it's gone, it's gone!

Sign up to our newsletter to stay in the loop and keep up to date with what will be on offer soon.

Please be assured that we are following strict government guidelines, with regards to hygiene & food preparation to keep looking after our valued customers and staff.

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Hendersons reserves the right to impose a surcharge retrospectively for any balance arising from the selection of an incorrect delivery zone, or incorrect weight selection. If the customer is in any doubt as to the correct delivery option for their chosen destination then it is their responsibility to consult Hendersons prior to placement of the order.


Hendersons do not accept any responsibility for any loss, damage, delay or other disruption in supply and deliveries, it is the customer’s responsibility to ensure that all order and delivery details are correct.

ORDERING


All goods remain the property of Hendersons until they have been paid for in full (cleared funds).
Prices quoted are subject to change.


No order which has been accepted by Hendersons may be cancelled by the Customer except with the agreement in writing of Hendersons and in terms that the Customer shall indemnify Hendersons in full against all loss (including loss of profit), cost (including the costs of all labour and materials used), damages, charges and expenses incurred by Hendersons as a result of cancellation.


Any breakages in transit MUST be reported in writing (email is acceptable) within 24 hours of delivery, with a full description of the damaged item and photographic evidence, you can choose to have the item replaced or to receive a full refund for the damaged item.